Have Questions About Our Memberships or Services?
Check out some of these frequently asked questions
Questions about COVID-19 Guidelines
Under what alert levels are the gyms open?
What is CityFitness doing to ensure my safety when operating under alert level 2?
My gym is closed. Do I still have to pay my membership fees?
Questions about the CityFitness App
How do I log into the CityFitness app?
I have forgotten my password, what should I do?
I never received a link to activate my account, what should I do?
Questions about services we offer
Do you offer car parking?
Are all the clubs open 24/7? How are they staffed?
What Services/Programs are offered?
What should I do?
At CityFitness, we aim to provide a fantastic experience for all our guests and members. If we have not met your expectations and you'd like to talk to one of our team, please submit your feedback